[ Returns & Exchanges | Shipping | Sales | Certification/Appraisal ]

Orders are processed on a first-in-first-out basis. Items that are in stock will be shipped within three business days of order confirmation.

Orders which require setting of a diamond require additional time, which is typically 3-5 business days from date of order.

Sole Convenience Inc. uses Federal Express, UPS as our preferred carrier or the U.S. Postal Service. All 2nd Day and Overnight Priority shipments require a signature on delivery. When using our free "FedEx Express Saver" shipping option please be aware that FedEx does not have a "signature required" option and the customer is solely responsible for FedEx Express Saver deliveries. Our preferred carrier is FedEx and the standard shipping charges below are for FedEx only. Any other carriers, if requested to be used, may require extra charges to be determined.

Please note:
Delivery is limited to the United States except for military APO and FPO addresses that will be sent via USPS Priority Mail Service only. FedEx deliveries cannot be made to P.O. Boxes. Merchandise will be shipped to the billing address on file with the applicable credit card company. If the shipment is to be made to any other address, the customer may need to advise his credit card company of the alternate address. Please refer to Insurance/Liabilities regarding customer responsibilities.

Requested Saturday delivery (any shipment value): $39.00

FedEx guaranteed delivery times:

- FedEx Express Saver- delivery the third business day by 4:30 pm
- FedEx 2nd Day - delivery the second business day by 4:30 pm
- FedEx Priority Overnight- delivery the next business day by 10:30 am
- Delivery times are to most destinations
- Delivery times do not apply to Alaska and Hawaii
- See www.fedex.com for more details

The customer will be notified of any delays in shipment via e-mail. If an item is out of stock, Sole Convenience Inc. will contact the customer with the estimated date of delivery, and charges will be made to credit cards only if the customer agrees to the delay.